We do offer a 14-day money-back guarantee on all of our printed materials. If a customer is dissatisfied with any of our printed materials, for any reason, users can return them for a full refund (excluding any shipping and handling fees) within 14 days of receipt.  All digital products are final sale.

All refund requests should be made prior to returning the product to us. Contact our Customer Service Department at store@bnpmedia.com for return address information.

All returns must be made within 14 days of receipt of product(s) and must include all packaging and product materials.  We recommend sending returns through a traceable courier. We are not responsible for packages that get lost in transit. The customer will absorb the costs of return shipping.

Upon receipt of the return we will credit back the product purchase price in the form that the original payment was made.